Mattresses

FREQUENTLY ASKED QUESTIONS

• What makes Malouf different than other mattress brands?

  We use our 20 years of experience to design innovative and high-quality mattresses—backed by a 100-day sleep trial and 10-year warranty. You can rest assured that as a Certified B Corporation®, we strive to make a deeper impact with every sale, and a portion of proceeds supports survivors of sexual violence and exploitation.

• What is the best type of mattress for me?

  This is dependent on preference. It is important to note that a mattress feel isn't limited to these two categories. There are a variety of options available to you based on your sleep style and personal preference. Typically, side sleepers or those with back pain opt for a more plush option, while those who sleep on their back or stomach will prefer a firmer mattress.

• What is the difference between a hybrid and an all-foam mattress?

  An all-foam mattress is made with (you guessed it) all foam. It create a consistent, sink-in feel many sleepers love. A hybrid mattress combines traditional innersprings with foam comfort layers. Hybrid designs offer more support and may last longer than all-foam mattresses.

• How long will my mattress last?

  Mattresses typically last between 7-10 years, however there are many variables that influence the longevity of your mattress. We recommend using a mattress protector to help extend the life of your mattress.

• What size mattress do I need?

  The best size mattress for each person depends on a variety of factors—room size, who will be sleeping in the bed, etc. A Split King is very popular as both you and your partner can control your own side of the bed when paired with an adjustable base. You can view our mattress size guide or mattress comparison chart to learn more.

• Will my mattress work with an adjustable bed base?

  Yes. All Malouf mattresses are made to be compatible with an adjustable bed base for optimal comfort. They work with any flat foundation without the need for a box spring. Simply place your base directly on an adjustable base, flat frame, or upholstered platform base.  

• How does your 100-night sleep trial work?

  When initiating a return for a Malouf™ mattress, there are a few important guidelines to keep in mind. Firstly, request a return within 100 days of delivery. But, before initiating a return, we ask that you sleep on it for at least 30 days so you can adjust to the new mattress. If after this period you are still not satisfied with your purchase, you may initiate a return. To receive a full refund, you must have the receipt and warranty documentation for the mattress purchase AND you must use a mattress protector during the 100-day trial period. To return an online purchase, send us an email at info@maloufhome.com

• Will my mattress come in a box?

  Yes. All Malouf mattresses are compressed and rolled in a box, making them easy to transport to your bedroom upon delivery. Setup is easy—all you need to do is open your mattress and let it decompress for 24 hours before sleeping on it.

• What does the warranty cover?

  The Malouf mattress warranty is available for 10 years from purchase date. Customers must use a mattress protector on their mattress, or it will void the warranty.

• Do you offer financing?

  Yes! To learn more about the benefits of our Affirm financing, visit our Financing Page.

• What if the product I want is sold out?

  We are working through stock outages to get you the sleep products you love. Please be patient! Sign up for our waitlist to be notified when this item is back in stock.