Neve Bundle

Frequently Asked Questions

• What makes Malouf different than other brands?

  We use our 20 years of experience to design innovative and high-quality products. You can rest assured that as a Certified B Corporation®, we strive to make a deeper impact with every sale, and a portion of proceeds supports survivors of sexual violence and exploitation.

• What is the best type of mattress for me?

  This is dependent on preference. It is important to note that a mattress feel isn't limited to these two categories. There are a variety of options available to you based on your sleep style and personal preference. Typically, side sleepers or those with back pain opt for a more plush option, while those who sleep on their back or stomach will prefer a firmer mattress.

• Which adjustable bed base is right for me?

  The type of adjustable base that's best for you is dependent on your preference and what features you're looking for. If you want massage functionality, you'll want to invest in the M455 or S655 base. If you're looking for head tilt and underbed lighting, the S655 is the best option for you. View our comparison chart to see the differences and decide which base is best for you.

• What is zero clearance?

  Zero clearance means that your adjustable base will rest flat on the existing bed frame without the legs attached to it. If you are using an upholstered bed frame that has drawers, you'll need a zero-clearance base, so the legs don't sit inside the drawers. All Malouf adjustable bed bases can function in zero clearance mode.

• Will my mattress slide off when I elevate my head?

  All Malouf adjustable bases come with retainer bars that sit at the foot of the mattress to ensure it stays in place. As you elevate and adjust your base, your mattress will flex and move based on the position you are selecting but will not move off your bed.

• Will my mattress come in a box?

  Yes. All Malouf mattresses are compressed and rolled in a box, making them easy to transport to your bedroom upon delivery. Setup is easy—all you need to do is open your mattress and let it decompress for 24 hours before sleeping on it.

• Are adjustable bases difficult to setup?

  Setup is easy and can be done in less than 15 minutes per base. We recommend having two people when setting up your base so it can easily be flipped right side up.

• Do you offer financing?

  Yes! To learn more about the benefits of our Affirm financing, visit our Financing Page.

• What if the product I want is sold out?

  We are working through stock outages to get you the sleep products you love. Please be patient! Sign up for our waitlist to be notified when this item is back in stock.